Shipping & Delivery

Shipping & Delivery

Delivery Methods and Costs

We currently use Royal Mail and EVRi. The courier is selected based on parcel weight and speed to provide the most cost-efficient option. 

If you prefer a specific courier or need international delivery,  please contact us at hello@acandlecollection.com 

Delivery Time = Order Processing Time + Courier Transit Time

Order Processing Time

We aim to dispatch orders as quickly as possible.

Standard processing time is up to 2 business days. If payment is received before 11:00 AM , we try to send the parcel the same day.

Please note that orders placed on weekends or public holidays are processed on the next business day.

Courier Transit Time

 Express Delivery   1-2 working days  Royal Mail Tracked 24/ EVRi Next Day
 Standard Delivery   2-4 working days  Royal Mail Tracked 48/ EVRi Standard

 Economy Delivery       (coming soon)

 3-5 working days  Parcel Locker Collection (e.g. InPost)

 

Delivery times are estimates. We always aim to dispatch promptly, but delays may sometimes occur due to courier workload or weather conditions.

Shipping Costs and Options

 Express Delivery  From £4.00
 Standard Delivery  From £3.29
 Economy Delivery (coming soon)  TBC

 

Additional Information

  • All parcels are tracked. Tracking details will be sent after dispatch.
  • If you are unavailable at the time of delivery, the courier may attempt redelivery or provide a collection option.
  • During busier periods (e.g. Christmas), processing and delivery time may be longer.

Free Delivery

We offer free delivery within the UK for prepaid orders over £48