Shipping & Delivery
Shipping & Delivery
Delivery Methods and Costs
We currently use Royal Mail and EVRi. The courier is selected based on parcel weight and speed to provide the most cost-efficient option.
If you prefer a specific courier or need international delivery, please contact us at hello@acandlecollection.com
Delivery Time = Order Processing Time + Courier Transit Time
Order Processing Time
We aim to dispatch orders as quickly as possible.
Standard processing time is up to 2 business days. If payment is received before 11:00 AM , we try to send the parcel the same day.
Please note that orders placed on weekends or public holidays are processed on the next business day.
Courier Transit Time
| Express Delivery | 1-2 working days | Royal Mail Tracked 24/ EVRi Next Day |
| Standard Delivery | 2-4 working days | Royal Mail Tracked 48/ EVRi Standard |
|
Economy Delivery (coming soon) |
3-5 working days | Parcel Locker Collection (e.g. InPost) |
Delivery times are estimates. We always aim to dispatch promptly, but delays may sometimes occur due to courier workload or weather conditions.
Shipping Costs and Options
| Express Delivery | From £4.00 |
| Standard Delivery | From £3.29 |
| Economy Delivery (coming soon) | TBC |
Additional Information
- All parcels are tracked. Tracking details will be sent after dispatch.
- If you are unavailable at the time of delivery, the courier may attempt redelivery or provide a collection option.
- During busier periods (e.g. Christmas), processing and delivery time may be longer.
Free Delivery
We offer free delivery within the UK for prepaid orders over £48